Insurer opts for bespoke customer programmes

first_img Comments are closed. Leading UK insurer Royal & SunAlliance (R&SA) has commissionede-learning provider BlueU to design and deliver three bespoke customerrelationship management (CRM) programmes. Over 2,500 R&SA staff will undertake up to 35 hours of e-learning thisyear as the organisation bids to ensure that it delivers a quality service toits customers. The first CRM module focuses on communication skills, the second programmeexplores the rationale behind CRM at R&SA and the third aims to educateusers on R&SA’s single-view system. “Throughout the programmes, we will support our people with coachingand role-play exercises,” explained training manager Katherine Plant.”This way of learning is a change for our people and for our trainers. Weneed to explain to them how best to use e-learning and reassure them that itcomplements other methods of training delivery; it does not replace them.” Related posts:No related photos. Previous Article Next Article Insurer opts for bespoke customer programmesOn 1 Jul 2001 in Personnel Todaylast_img read more

MRI Software acquires AI poineer Leverton

first_imgMRI Software has acquired Leverton, an artificial intelligence (AI) -powered data extraction solution for real estate and corporate documents.The acquisition bolsters MRI’s offering and gives property owners, service providers and corporate occupiers broader access to Leverton’s market-leading automated lease abstraction application, to efficiently turn unstructured information in leases and other and legal documents into datasets that can be mined for actionable insights, leading to better business decisions and improved efficiencies.“This acquisition brings a global PropTech leader into the MRI family, with expertise in the application of AI to real estate data collection, management, and analytics,” says Patrick Ghilani, MRI’s Chief Executive Officer.“We will incorporate AI-driven ‘LEVERTON intelligence’ into the fabric of MRI’s DNA, enhancing our singular customer experience by enabling clients to tap into data across the MRI ecosystem. The result: smarter business solutions that generate fresh and powerful insights.Founded in 2012 with offices in New York, London and New Delhi, Leverton has 100 global corporate and investor clients, including JLL, Savills, RSM, Zurich Alternative Asset Management, and Leverton MRI software proptech AI artificial intelligence September 25, 2019The NegotiatorWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles Letting agent fined £11,500 over unlicenced rent-to-rent HMO3rd May 2021 BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Home » News » MRI Software acquires AI poineer Leverton previous nextProptechMRI Software acquires AI poineer LevertonThe Negotiator25th September 20190207 Viewslast_img read more

USNS Fall River Joins US Navy Fleet

first_imgBack to overview,Home naval-today USNS Fall River Joins US Navy Fleet September 16, 2014 Authorities View post tag: americas View post tag: US Navy View post tag: Defence [mappress]Press Release, September 16, 2014; Image: US Navy View post tag: Navy View post tag: News by topic View post tag: fleet USNS Fall River Joins US Navy Fleet View post tag: Naval The US Navy accepted delivery of Joint High Speed Vessel, the future USNS Fall River from the Austal USA shipbuilder, Sept. 15. View post tag: USNS Fall River The delivery marks a major milestone, the official transfer of the vessel from the shipbuilder to the Navy. USNS Fall River is the U.S. Navy’s fourth Joint High Speed Vessel (JHSV).“Today the Navy received a tremendous asset,” said Strategic and Theater Sealift Program Manager Capt. Henry Stevens. “The addition of Fall River to the fleet will enhance our forward presence and ability to bolster global security from the sea by quickly transporting significant resources to a wide array of geographic regions throughout the world in time of need.”The USNS Fall River has a core crew of 22 civilian mariners who operate and navigate the ship as part of the U.S. Navy’s Military Sealift Command. The ship is designed to be used in support of a variety of different missions.“The speed, cargo capacity and all around flexibility are game changing for military, relief, and humanitarian operations,” said Stevens. “The ship’s flight deck, ramp and shallow-draft provide options for employment across a wide spectrum of operations, particularly in austere regions of the world.”Delivery of Fall River follows the completion of its builder’s and acceptance trials in July. The program continues to progress with JHSV 5’s launch which is expected to occur in the coming weeks. All ten ships of the JHSV class are under contract with Austal USA. View post tag: joins Share this articlelast_img read more

No more plane sailing

first_imgIt’s never a good idea to let the newspapers make your decisions for you. If you were to believe everything you read in the daily of your choice, the country would be divided into some pretty interesting little groups. Telegraph readers wouldbe convinced that the Tories, under Boris Johnson,  were about to win the next election, Daily Mail readers would be sure that their Great Little Island was being overrun by a plague of illegal immigrants, and Sun readers – well, the people who look at its pictures, anyway – would know for sure that the England were going to win Euro 2004 and the next World Cup to boot. And as the public repsonse to Robert Kilroy-Silk’s recent gratuitous anti-Arab rant in the Daily Express has shown, most agree that Muslims are a universally dangerous people hell-bent on destroying the West.While the rabid opinions of the majority of the papers can be more or less ignored, the repercussions of September 11th and the subsequent rise in terrorist incidents around the globe directed at “Western” targets are having an effect on independent travellers. Bookings are down, flights are being delayed or cancelled while security checks are carried out, armed police are keeping watch at UK airports, travellers in America are being finger-printed and photographed for security reasons, and western targets abroad – embassies, expensive hotels and nightclubs popular with westerners are being deliberately targeted by al-Qaeda and its constituent lunatics. You can’t go abroad, it seems, without either being blown up, shot at, or having your plane vapourised by some crackpot with a pound of Semtex stuffed inside his Hush Puppies. You might be safer going on holiday to Greenland for a few years, or even spending the time hiding under your kitchen table with your fingers in your ears. Fewer risks, you see.These risks are probably not as great as people think. The vast majority of the world is almost devoid of any threat whatsoever, and the level of threat in much of the rest of the world is rarely more than low. The terrible bombings in Istanbul last year did change the picture, however. Turkey is on the borders of Europe and soon to become part of the continent, and one of the targets was the HSBC bank; for the first time a British target had been deliberately picked out.But setting aside for a moment all the media hype and the sinister videos of bin Laden encouragingMuslims across the world to rise up and destroy the West, has the outlook for travellers actually changed much since September 11th? It would seem not. As the recent controversy over BA flight 223 to Washington showed, thes security services are listening to terrorist plans and are usually aware ofvany major plans before they can be carried out. Armed flight marshals are already being used on American airliners and will shortly be employed on British planes as well, so in fact our aeroplanes are probably even safer than they were before September 11th.Only a few countries are genuinely “off the map” for independent travellers. Even countries like Syria  and Iran that continually refuse to bow to American demands for their immediate disarmament aren’t regarded as dangerous to the solo traveller, and reports from people who have been there are almost universally favourable; some people even recall watching public demonstrations against America and Britain and then being warmly welcomed by the people who, minutes before, had been screaming their hatred of the country they had just come from. The impact of terrorism on individual countries is much worse. Third World countries like Kenya and Tanzania which rely so heavily on safari-going tourists to bring in much-needed funds are suffering heavily as terrorist threats and flight cancellations abound. While opportunists would say that the inevitable price-slashing merely gives tourists a better deal, it also means that operators are more likely to cut corners to maximise their profits, which, in countries where countless fragile ecosystems are under threat from exploitative tourism, is never a good thing.With careful planning and sensible precautions, the individual traveller should have few problems, in spite of the impression that the media may give you. Look at it like this: are you really going to let a bearded lunatic with dodgy personal hygiene and a penchant for hiding in Afghan caves ruin your trip of a lifetime? Thought not…Archive: oth week HT 2004last_img read more


first_imgWe hope that today’s “READERS FORUM” will provoke honest and open dialogue concerning issues that we, as responsible citizens of this community, need to address in a rational and responsible way.HERE’S WHAT’S ON OUR MIND TODAY It has been well documented that the Weinzapfel Administration saddled the incoming Winnecke Administration with an unholy trilogy of unfinished business.   In a couple of days, we will re-publish some classic “IS IT TRUE” that will prove to be particularly on point on how many problems that former Mayor Weinzapfel created for Mr. Winnecke when he became Mayor of Evansville.  WHAT’S ON YOUR MIND TODAY?Todays “Readers’ Poll” question is: Should City Council have known who’s paying the $3 million dollar costs to dismantle the dock at Marina Pointe before approving the move of the LST to the Tropicana area?Please go to our link of our media partner Channel 44 News located in the upper right-hand corner of the City-County Observer so you can get the up-to-date news, weather, and sports.If you would like to advertise on the CCO please contact us at City-County [email protected] LinkEmailSharelast_img read more

Shoppers Delight in Downtown and Boardwalk Merchant Sales

first_imgPeople who like shopping in Ocean City’s downtown will also get to browse Boardwalk businesses at the one-day indoor sale. By MADDY VITALEPeople who love to shop had a little taste of what is to come in Ocean City in the way of discounts and deals this weekend with downtown and Boardwalk merchant sales, just ahead of the huge Fall Block Party on Oct. 12.Merchants offered discounts throughout the weekend on merchandise displayed outside their stores between Sixth Street and 14th Street along Asbury Avenue and the Boardwalk.Sisters Debbie Flagg, of Cinnaminson, N.J., Bonnie Tomaszewski and Barbara Broomall, both of West Chester County, Pa., spend a week together at Flagg’s Ocean City vacation home.“We always come down for two weeks at this time of year,” Flagg said of her family. “It’s not as crowded and the weather is still nice.”Boardwalk merchants bustle with shoppers Saturday afternoon.On Sunday afternoon, Flagg and her sisters were doing a lot of shopping along Asbury Avenue, where a smattering of tables outside of storefronts showcased some deals.The day before, the sisters spent the day on the Boardwalk, where they purchased some merchandise at discounted prices.With shopping bags in hand, they each talked about their buys, which consisted of clothing, dog treats and toys, scarves and some Christmas gifts.The weekend of Boardwalk and downtown merchant sales is a prelude to the Fall Block Party shopping extravaganza from 9 a.m. to 5 p.m. Saturday, Oct. 12. Ocean City expects around 50,000 visitors for the Fall Block Party, which features over 400 crafters, food vendors, musicians and entertainers who take over Asbury Avenue from Fifth Street to 14th Street.Boardwalk strollers enjoy mild temperatures.President of the Boardwalk Merchants Association Wes Kazmarck, owner of the Surf Mall on the Boardwalk, said he uses the weekend to gauge what merchandise is still selling.When the following week rolls around, it is game on with what often turns into a spectacular weekend for merchants, he noted.“The Fall Block Party is the last big shot,” he said of business for the season. “It is always a big, strong weekend.”Joanne Robertson and her husband Dave, of Bernardsville, N.J., who were visiting friends in Ocean City for the weekend, said they were looking for a variety of items at the downtown merchant sales.Joanne and Dave Robertson, of Bernardsville, N.J., look at some discounted lounge wear.“We went into a consignment shop and got some good deals,” Joanne Robertson said with a smile.Then she looked through lounge wear on a merchant table.“It’s 40 percent off,” she said of the fleece pants and shirt. “I’m going to buy these for my daughters.”The couple also had another purchase in mind, and it wasn’t a typical buy at an event featuring merchant tables.“We might go back to the consignment shop and buy a sofa,” she said.While there were shoppers browsing at the downtown stores, others were enjoying the mild weather on the Boardwalk.Jean Ashenfelder, of Collegeville, Pa., and her son, Tyler, 6, stop to look at some merchandise at Jilly’s T-Shirt Factory.Jean Ashenfelder, of Collegeville, Pa., and her son, Tyler, 6, were visiting family in Ocean City for the weekend.They made a few stops along the Boardwalk. Tyler proudly displayed his new stuffed animal, a spider named “Legs.”Something caught his eye at Jilly’s T-Shirt Factory, where beach chairs, sand buckets and shovels, and other novelties were discounted and displayed outside the shop.“We’ve been shopping a little today,” Ashenfelder said. “There are some good sales. Now we are looking for shells for Tyler’s hermit crabs.”For more information about Ocean City and its events visit or read more

City to Shine Light on Bike Path

first_imgThis is the bike path entrance at 25th Street and Haven Avenue. (Photo courtesy By MADDY VITALECity Council will seek bids for lighting along Ocean City’s Haven Avenue bike path to provide a safer and more enjoyable ride along the route to the Howard Stainton Wildlife Refuge Park.Specifically, bollard lights, which are short fixtures often used for walkways, will be installed along the bike path from 25th to 29th streets.In an Aug. 18 memo, Vince Bekier, director of the city’s Operations and Engineering Department said, “The lights will provide better illumination in the current park pathway for travelers of this portion of the bike path.”Ocean City is a popular town for bike riders, especially in the summer.City Council President Bob Barr, who represents the Fourth Ward, which runs from the south side of 26th Street down to 59th Street, detailed the ways the lighting project will be beneficial to the community and those who like to cycle in the refuge.“It is a low-level lighting that won’t disturb the neighborhood, but will keep people safe,” Barr explained. “It is lantern lighting. Essentially, it is a safety issue. The lighting will help people see better in that area. It will be nice, and it won’t disturb the neighborhood.”He noted that some cyclists have called the city with concerns over the dimly lit portion of the bike path.“We had a couple of calls about it from people riding their bikes. We decided to do this lighting because it will solve the issue,” Barr said.In addition to the lighting being attractive and low to the ground to light the immediate areas rather than shine in people’s homes, it is also something that won’t bother the wildlife, Barr added.Illuminating the path for nature lovers and biking enthusiasts goes along with promoting cycling, Barr noted.Vacationers and residents alike share in the love of cycling. From bike paths throughout the city, to a bike route that winds through the north to the sound end of town, to the 2.5 miles of Boardwalk, cyclists get their fill of choices for what they want to see and where they want to cruise.The Boardwalk during allowable hours is a hot spot for bicyclists.last_img read more

Jeff Tweedy Performs On ‘The Late Show’ And Admits Embarrassing Lies With Colbert

first_imgWilco‘s Jeff Tweedy was the featured musical performer on The Late Show with Stephen Colbert on Monday. Before taking the stage to perform “Let’s Go Rain” from his soon-to-be-released solo album, the well-known singer/songwriter/guitarist was able to spend some time shooting the breeze with Colbert in the guest seat (apparently his first time ever doing so) to promote his new autobiography,  Let’s Go (So We Can Get Back): A Memoir of Recording and Discording With Wilco, Etc. The interview portion of last night’s episode began with the two reminiscing about Tweedy’s last appearance on the late-night talk show before discussing the guitarist’s new best-selling book.“I thought I would write it now before I forget everything … it’s all fading already,” Tweedy admitted with a laugh as the show’s host can be seen comparing the somewhat funny before/after photos of the musician on the front and back covers of the book. Tweedy can also be heard regaling Colbert and his audience about the time back in 3rd grade when he attempted to convince his friends that it was him performing on Bruce Springsteen‘s Born To Run album when it initially came out.“I recorded it off the radio, and I put my name on it,” Tweedy can be heard joyfully admitting in the video below. “I told them, ‘That’s Me!’”This coming from the same guy who also admits later on in the interview that he’d hit himself with a door handle after seeing Rocky thinking it would be cool to have a black eye.Jeff Tweedy Told His Childhood Friends He Was Springsteen [Video: The Late Show with Stephen Colbert]Tweedy’s performance of “Let’s Go Rain” from his new solo album, Warm, can also be watched below. Rather than just taking the television stage with his band to perform the song, Tweedy’s impressive production also includes glowing clouds and a full Biblical backdrop with dancers dressed as the animals who all partied on the Noah’s Arc.Jeff Tweedy – “Let’s Go Rain”[Video: The Late Show with Stephen Colbert]Warm is currently scheduled to arrive later this month on November 30th.last_img read more

RAs selected for 2010-11

first_imgRAs have a variety of roles, Donnelly said. Emily Wurtenberger, one of five Pangborn RAs for next year, hopes to promote respect among residents. “As a senior, you really know about the ups and downs and the challenges that you are going to encounter,” Daly said. “I think it’s really important to have someone who has been through those experiences, to be a foundation and source of counsel for students.” While most rising seniors are finalizing plans to live off campus or preparing for room picks, a select few will be fulfilling the role of resident assistant (RA) in the dorms. “In between ballots, there are a lot of conversations,” Doyle said. “We took about four or five hours to get to the nine.” Fr. Paul Doyle, rector of Dillon Hall, received 20 applications for nine RA spots. According to Doyle, the dorm typically receives 15 to 16 applications. “It’s the little things like talking too loudly out in the halls when its study days,” Wurtenberger said. “No. 2, we’ve never had a dorm trip to the zoo and I really would like to do that.”  “I tend to think people who apply get the picture that Christian community is worth building and fostering,” Doyle said. “I applied because such a significant part of Notre Dame is living in the dorm. So specifically in Dillon, there’s a big emphasis on camaraderie in the dorm and its starts with the RA staff, and it trickles down to all students,” Harvan said. “I wanted to be able to provide that camaraderie and let incoming freshmen have a positive experience in the dorm.”  Doyle identified a desire to develop community behind the high numbers. Christopher Harvan, who was selected to be a Dillon RA, said he was drawn to the position because of the close relationship between RAs and residents.center_img Fr. Peter McCormick, rector of Keough Hall, strived to bring together a diverse range of students for his RA team. “When you build an RA staff, you look to build a team,” McCormick said. “If I were to use a basketball analogy, you wouldn’t just have all point guards or just all centers, but you have a variety of different personalities that will work together well.” McCormick said he looks forward to working with students he met during his first year as Keough’s rector. During the decision-making process, Doyle said he and his current hall staff cast nine rounds of ballots. “We look at RAs and all of hall staff as a ministry of presence,” she said. “The RAs in particular are role models, they’re disciplinarians, they’re leaders in their section, and they have the responsibility of helping to shepherd and helping the freshmen find their way.” Michael Daly is one of several juniors who learned last week that he had been selected as an RA for 2010-11. Daly acknowledged the value of being an RA his senior year. Sr. Mary Donnelly, rector of Pangborn Hall, notified her RA candidates of her decisions via email last Wednesday. “The biggest way that they’ve changed is certainly in maturity like all people [that] grow and develop but also in their love and appreciation for Notre Dame and Keough Hall,” McCormick said. “I think if you were to ask all of them, they would say that their greatest desire to be an RA is to give back to a community that has given so much to them.” The Office of Residence Life & Housing (ORLH) will inform all RA applicants of their status on March 15.last_img read more

Power Outage Strikes Jamestown’s South Side On Labor Day Monday

first_imgStock Image.JAMESTOWN – A power outage occurred around 11:45 a.m. Monday morning, cutting power to south side Jamestown streets such as Cole, Foote Avenue, South Main, Hazard, Broadhead, Prospect, Ivy, and Barker. According to officials with the Jamestown Board of Public Utilities, a large tree branch fell upon a power line on Sabin and South Main Streets, cutting electricity to the area.Power was restored to all the affected areas by 1:05 p.m. Share:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to email this to a friend (Opens in new window)last_img read more